Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Not allowing gift certificates with WooCommerce Smart Coupons

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 10, 2019 at 2:36 am #6962
    chad
    Participant

    Hi,
    I am unable to apply gift certificates to cart when this plugin is enabled. When I disable it, gift certificates (by WooCommerce Smart Coupons plugin) works properly.

    July 10, 2019 at 11:13 am #6974
    Soft79
    Keymaster

    That’s weird. Are you using auto coupons?

    July 10, 2019 at 11:50 am #6975
    chad
    Participant

    Some of them are automatically applied, yes

    July 10, 2019 at 1:15 pm #6978
    Soft79
    Keymaster

    An auto coupon of type gift certificate might not work. Msnual coupons should work just fine. Is it an ‘individual use’ issue, maybe?

    July 11, 2019 at 1:55 am #6998
    chad
    Participant

    It’s not an auto coupon gift certificate. It’s a manual gift certificate coupon, I’ve removed individual use so that’s not it either.

    July 11, 2019 at 4:45 pm #7017
    Soft79
    Keymaster

    Can you please temporarily enable Settings > Extended Coupon Features > Debug mode and send me the url or contents of ‘Coupon data as json’ on the miscellaneous tab of the coupon?

    July 12, 2019 at 1:14 am #7027
    chad
    Participant

    I don’t see any ‘Coupon data as json’ within the Miscellaneous tab of the coupon?

    July 12, 2019 at 8:58 am #7035
    Soft79
    Keymaster

    It is there if you enable debug mode.

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