Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Non-Automatic Coupons are being Automatically Applied
- This topic has 5 replies, 2 voices, and was last updated 2 years, 10 months ago by Soft79.
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- November 8, 2023 at 8:10 pm #20138KatParticipant
For guest users after first use of a coupon, that coupon is being added to their second order automatically when they add any product to the cart.
Coupon is set to:
auto coupon : no
individual use : noUser role is guest
Coupon Settings are:
Allow remove ‘Auto Coupons’ : Enabled
Checkout order review : Disabled, Disabled
High performance mode : EnabledNovember 8, 2023 at 8:25 pm #20139Soft79KeymasterPlease activate your license as it has expired more than a year ago.
After that, please send me the steps to reproduce this issue on your page. I will make a test-order (if possible without payment) if you don’t mind.
November 8, 2023 at 8:34 pm #20140KatParticipantAm confused as license says last purchase date was 1/23. Am sending proof of license and details to admin@ email address.
Thank you for your help!
November 8, 2023 at 8:38 pm #20141Soft79KeymasterI stand corrected, I was looking at a different account.
November 9, 2023 at 2:30 pm #20144KatParticipantCould you please confirm that you received the information about our site to the email admin@soft79.nl ? I want to make sure you got it.
November 10, 2023 at 11:59 am #20146Soft79KeymasterOh, sorry I missed the information in your email.
The coupon should be cleared from the session after checkout. Somehow this doesn’t work on your site. A workaround is to uncheck ‘Allow applying when invalid’ on the misc tab of the coupon.
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