Licence keys

[tom]

I recently renewed a subscription for two site keys. The original order had two site keys listed for two individual websites. One of those website no longer has a woocommerce shop so I want to use that license key for another site that does use WooCommerce and has the Pro plugin. However, when I try using the second key, it does not work. When I try to generate another key, it creates a new key but doesn’t allow me to specify the site. How do I get this second license key to work? Thanks.

[Soft79]

If you enter the new key (ending with 0bae) on the new site, what error message do you get?

[tom]

Could not validate the licence. Invalid response from server: cURL error 28: Failed to connect to soft79.nl port 443 after 2702 ms: Operation timed out.

Thanks.

[Soft79]

Hmm, that’s strange. Are both sites on the same server?

Is it possible that (some) outgoing https requests are blocked?

[tom]

Both sites are on the same server/Host (Go Daddy). We shouldn’t have any blocked https request. Would generating a new license key help or is the key ending in Obae necessary?

[Soft79]

The license key is not the issue. It looks like your webserver can’t reach our license server within the configured timeout. Do you have terminal (ssh) access? I can send you a command to verify the connection to our license server.

[tom]

The license key is now being accepted. Why? Who knows…just glad it is validated. Thanks.

[David Ferrero]

I cant’t activate license key with this error:

Could not validate the licence. Invalid response from server: cURL error 60: SSL certificate problem: certificate has expired

[Author]

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