Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › flexible shipping options dont work

Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 31, 2020 at 3:05 pm #16605
    CATERINA GARGARI
    Participant

    Hi, I use Flexible shipping plugin
    I tried to limit the coupon use to some selected shipping methods only.
    Coupon is auto-applied
    I have different rates per country.
    for Italy, I have 4 methods

    MBE (the one I would select)
    free shipping
    pick up at shop
    fast shipping

    ideally, I have just to select MBE in Checkout/shipping methods and that’s it. But id doesn’t work
    Then I excluded the other 3 methods in Checkout/Excluded shipping methods but it doesn’t work as well. The coupon is still applied to both MBE and fast shipping. So the two rates managed by flexible shipping plugin.
    Then, I suppose there’s a compatibility problem with FS.
    It only works When I select the main category Italy

    It’s a wrong setting? Any way to solve it?
    screenshoots

    October 31, 2020 at 4:05 pm #16606
    Soft79
    Keymaster

    What if you only exclude the other methods, and remove ‘MBE’ from the included shipping methods? Do you have other restrictions set?

    October 31, 2020 at 5:09 pm #16607
    CATERINA GARGARI
    Participant

    does’t work.
    still activate the coupon on both methods.
    Restrictions: individual use / excluded categories: esperienza

    October 31, 2020 at 6:28 pm #16608
    Soft79
    Keymaster

    I see, Flexible Shipping has a different way of storing the shipping methods. I applied a patch that will work around this. I’ve sent you 3.2.4-dev.1 with WeTransfer. Can you try it out please?

    Instructions:

    1. Deactivate and uninstall 3.2.3 (no coupon data will be lost)
    2. Install and activate 3.2.4-dev.1

    October 31, 2020 at 9:05 pm #16612
    CATERINA GARGARI
    Participant

    ok, it seems working. I will do more tests tomorrow and let you know in case.
    Thanks a lot for your prompt support!!!

    November 3, 2020 at 1:12 pm #16645
    CATERINA GARGARI
    Participant

    Hi,
    first order received but
    coupon was applied on the order but the discount was not

    here the screen-shoots
    what’s wrong??

    PS> at the end, my hosting provider offered me to move on an other server to solve the licence issue…. I will do it in the next days

    November 3, 2020 at 1:29 pm #16646
    Soft79
    Keymaster

    What are all the coupon settings?

    November 3, 2020 at 5:17 pm #16648
    CATERINA GARGARI
    Participant

    here you have full screenshoots

    November 3, 2020 at 7:40 pm #16651
    Soft79
    Keymaster

    Strange, I can’t reproduce this behaviour locally. Can you try it with a fixed discount auto-coupon without any restrictions except for the shipping method? Please try it using Direct Bank Transfer at checkout. Do you still get the same behaviour?

    Can you paste your WC System Status Report?

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