Excluded products not nullifying the free bonus

[orders2]

This may just be personal logic that I’m just not understanding, but here’s the issue.

I have the plugin set to give 1 free item to anyone who orders more than $100 EXCEPT people who order 4 specific products. Those people, are not allowed to get the 1 free item.

But, as you can see in the second screenshot, they are somehow being allowed to have the free item.

These are the excluded products that are supposed to disallow the customer from getting the 1 free item:
https://prnt.sc/lt9e3m

Here you can see an example of an order where the product IS an excluded product, but he’s awarded the 1 free gift anyhow:
https://prnt.sc/lt9e82

What should I do? Any help would be appreciated. Thank you.

[Soft79]

Hi,

Set discount type to ‘Fixed cart discount’. Then any excluded product will discart the coupon. I understand this isn’t very intuitive.

[orders2]

It was set to that already.

I just unchecked this, do you think this will fix it?

https://prnt.sc/lt9q77

[Soft79]

Yes, that box also contradicts your requested scenario.

[orders2]

That fixed it. Thanks for your fast responses. Class act!

[Author]

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