Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Could not validate licence on multisite
- This topic has 6 replies, 2 voices, and was last updated 5 years, 3 months ago by Soft79.
- AuthorPosts
- May 19, 2021 at 7:35 am #17636Alex BlancParticipant
Hello, I am not able to validate the licence on a multisite. Plugin is installed both on my B2C and B2B website.
I only can validate one licence on the main website.
Please let me know if there is a way to fix the issue or refund then I can choose another plugin.
ThanksMay 19, 2021 at 7:36 am #17637Alex BlancParticipantI just precise I bought 2 different licence for 2 website. And I just want to activate both
May 19, 2021 at 9:16 am #17639Soft79KeymasterDo you get an error message when trying to activate?
May 19, 2021 at 10:24 am #17642Alex BlancParticipantHello thx for reply.
I got this :
Could not validate the licence. Invalid response from server: cURL error 28: Connection timed out after 5000 millisecondsMay 19, 2021 at 10:40 am #17643Soft79KeymasterCan you please verify with your hosting provider whether outgoing cURL requests are being blocked? Endpoints are lic.soft79.nl and soft79.nl.
I will also take a look whether requests were blocked on our end, but this will be after this weekend because I’m on the road now.
May 19, 2021 at 11:48 am #17644Alex BlancParticipantI do not have any trouble with other plugins. Either with the one already set up on the main website with another licence key.
Please check on your side whenever you have time and let me know if I need to find another pluginMay 19, 2021 at 1:46 pm #17647Soft79KeymasterFor now, you can do the following to disable the notification:
1. Go to our plugin’s setup page
2. Enable ‘debug mode’, press save
3. Disable ‘pro-admin-auto-update’
4. Disable ‘debug mode’, press save - AuthorPosts
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