Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Auto Coupon update issue
- This topic has 6 replies, 2 voices, and was last updated 6 years, 3 months ago by Baptiste Delval.
- AuthorPosts
- May 19, 2020 at 10:16 am #15626Baptiste DelvalParticipant
Hello!
I’ve been setting up an automatic coupon code that gives a fixed cart discount when a specific product is added to the order.
However, if a customer goes backwards and deletes this specific product from their cart, the coupon is not removed and still applies to other products, while it should not.
I’ve tried disabling and reenabling the “High performance mode” option just in case, but it did not fix this issue.
Can you please help me fix this?
Thanks in advance for your reply and let me know if I can provide any useful information.May 19, 2020 at 11:09 am #15628Soft79KeymasterPlease send me an url + steps to reproduce the issue in your store. You can send them to admin at soft79.nl if you don’t want to share this on this public forum.
May 19, 2020 at 12:08 pm #15631Baptiste DelvalParticipantThank you for your quick reply.
This happens on http://www.ramdam-dlx.com
When you add a “NEW”-labeled hand fan (you can try with “No Drama” for example), there is a 4,95€ discount that automatically applies to the order (the discount is initially activated if you add at least one “NEW” hand fan to your order).
Going backwards, if you then remove every “NEW”-labeled hand fan but leave other products (for example, pins) in the cart, you’ll notice that the coupon does not go away.May 19, 2020 at 3:25 pm #15633Soft79KeymasterPlease enable Settings > WC Extended Coupon Features > Debug mode
May 20, 2020 at 7:15 am #15638Baptiste DelvalParticipantHi, I just enabled it.
May 20, 2020 at 11:30 am #15641Soft79KeymasterThe coupon has no product restrictions, only a shipping restriction. Enter a product/category restriction on the ‘Edit coupon’ page.
May 20, 2020 at 11:37 am #15642Baptiste DelvalParticipantI’m so sorry for not paying attention to this stupid oversight…
Thank you for your help! - AuthorPosts
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